Frequently Asked Questions
WHAT IS IN THE KITCHEN?
There is a full kitchen that is stocked with most basic things you will need to cook and eat, including pots, pans, utensils, dinner ware, and glasses. There is salt and pepper in the cabinets, but if you need anything else for food preparation, you will need to supply that yourself. We also supply a coffee pot. Dish detergent, trash bags, and cleaning agents are located under the sink.
DO YOU SUPPLY TOILET PAPER?
Yes. We leave 3 rolls in each bathroom. If your stay is longer than a few days, you may want to buy some extra.
HOW MANY BEDROOMS ARE UPSTAIRS AND HOW MANY DOWNSTAIRS?
AND DO THEY CLOSE OFF?
Woods Edge Cabin Unit 1: The master bedroom with a king bed is located downstairs. There is a full bathroom downstairs, with a jetted tub, just outside of the master bedroom. There are 2 bedrooms upstairs with queen beds. One of them is a loft bedroom that is fully capable of being closed off for privacy. There are doors and curtains to the loft that make it private for the adults, and very fun for the kids! The other upstairs bedroom is like any normal room with a door that you can close for privacy. There is also a bathroom with a shower located upstairs.
Woods Edge Cabin Unit 2: The master bedroom with a king bed is located downstairs. There is a full bathroom downstairs with a bath tub, just outside of the master bedroom. There is a loft bedroom upstairs with a queen bed and a futon. Only a portion of the loft has curtains to close for privacy. There is a bathroom upstairs with a shower.
Woods Edge Cabin Unit 4: The master bedroom with a king bed is located downstairs. There is a full bathroom downstairs with a bath tub, just outside of the master bedroom. The upstairs bedroom has a queen bed and a twin bed. This room has a bathroom with a stand up shower. Both bedrooms are enclosed with doors. There is a sleeper futon in the living room on the main level as well.
IS THERE AN IRON/ BLOW DRYER?
Yes to both.
ARE THERE SHAMPOOS, SOAPS AND OTHER TOILETRIES PROVIDED?
No. We don't provide toiletries other than hand soap at every sink.
WHEN ARE CHECK IN AND OUT TIMES?
Check in - 4:00 Check out - 10:30
CAN I BRING MY PET?
One pet will be allowed only if prior arrangements are made. There is a fee of $15.00 per day per pet. We try to make it less than the price of a kennel stay and still allow us to professionally clean the carpets on a regular basis for the non-pet guests. We recently purchased brand new sofas for the living room. Please help us keep them nice for our future guests by not allowing your furry friends on them. Thank you!
IS THERE A GRILL PROVIDED?
There is an outdoor electric grill for Unit 1 & Unit 4, we are not allowed to have open flame grills due to insurance regulations. Unit 2 has no outdoor grill.
WHAT ABOUT CANCELLATIONS ?
If you cancel more than 30 days before check-in, your deposit will be returned. If you cancel less than 30 days before check-in, you will forfeit your deposit and/or payment (If we are able to rent the property for the time that you had reserved, we are glad to return all payments to you. There will be a $25.00 cancellation fee.) No credit will be given for shortened stays due to late arrival or early departure for any reason. We strongly recommend travel insurance so that you are covered if there is inclimate weather or if you need to cancel within the 30 days.
IS SMOKING PERMITTED?
Smoking is only permitted outdoors. All cabins are non-smoking.
WHAT HAPPENS IF THERE IS DAMAGE?
Damage deposit: Prior to your arrival, we will need to record a credit card number in the event that damage occurs to the property during your stay. The card is not utilized provided the following provisions are met:
a. No damage is done to the unit or its contents, beyond normal wear and tear.
b. No charges are incurred due to contraband, pets, or collection of rents or services rendered during the stay.
c. Prior to your departure, all debris, rubbish, and discards are placed in trash cans, and soiled dishes are placed
in the dishwasher and cleaned. Stuff sheets in pillowcases and place in bathroom shower along with soiled towels.
d. All keys are left on the kitchen table and house is left locked.
e. No linens are lost or damaged.
f. NO early check-in or late checkout.
g. The house has not been smoked in.
h. The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.